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Frequently Asked Questions

How do I verify my account?

To verify your account, go to your profile settings and follow the verification steps. You'll need to provide valid identification documents.

What payment methods are accepted?

We accept various cryptocurrencies including Bitcoin, Ethereum, and Litecoin. Visit our deposits page for a full list.

How long do withdrawals take?

Cryptocurrency withdrawals are typically processed within 10-30 minutes after approval.

How do I reset my password?

Click the 'Forgot Password' link on the login page and follow the instructions sent to your email.